If you need document translation services, you need to hire a reputable translation agency. If you have never used the services of a translation agency in the past, it be challenging to choose one agency among the many. However, all agencies will not provide you with the same kind of services. Here are factors to consider when choosing a translation services agency.
What is the specialty of the agency you have settled for? If it is a legal document, go for an agency that does translation for such kind of documents.
Before you settle for a translation service provider, go through the agency’s website and check when they open and close. Go for a translation service provider whose working hours works best for you. Also, the agency should have a good customer care that you can get in touch with in case you want to make an inquiry.
Before you work with the agency, ask them to give you their reference list. A reputable agency should not have a problem with giving you their reference list. Once you call the agency references, it is important to ask them how they would rate the services they got from the agency and if they would recommend other clients. The good thing about calling the agency references, its they will give you an honest opinion about the company.
In addition, go through the translation service website and check for customer testimonies. The good thing about testimonies they give you unbiased opinion about the agency.
Does the agency have staff who are trustworthy? This ensures that your personal information does not leak to unauthorized parties.
How long has the translation agency been operating? Go for an agency with at least more than 5 years of experience. For a translation agency to exist for this long, its because they are meeting their clients’ needs. Also, check the academic qualifications and experience of the translators at the agency.
Does the translation agency have a license to operate from the state? It is important to check the date on the license ensure its current. It is important to go for an agency that is accredited.
Price is another factor you should also consider. Different agencies charge differently for their services. It is advisable to get price estimates from different agencies to see the average price. Price is not everything you should consider when choosing a translation agency.